Return Policy:

MultiLoops software is not returnable.  If there is a problem with your drive reading any of the discs, please let us know.  It is extremely rare that you would receive a problem disc, however, we would be more than happy to replace it if this is the case.  Please let us know as soon as possible.

If you are having issues using the loops, please consult the manual for the software in which you are using them. We have demos of our products on our website, on each of the product pages, or on disc if you need one, to try before purchasing the product.

License Agreement

The sounds on these discs are licensed to the original purchaser of these discs for use in music production only.  Copying, duplicating, selling, lending, electronically transmitting, renting or other uses not specifically for the purpose of music production is prohibited by law.

 

Transferring Licenses

MultiLoops does not allow the transferring of our products to another individual. Only the original registered owner is allowed to use the software.
 

Multiple Licenses

MultiLoops allows up to 2 installations for every licensed copy of the product that you own. We authorize this with the understanding that you may have more then one computer that you use for songwriting. If you need additional licenses for more than 2 computers please contact loopjunkie@multiloops.com for more information.

 
For all other questions please contact us at the addresses below.

Privacy Policy

We do not share ANY personal information submitted to us with any third parties outside of the necessary information to process payments for your order.  We also do not send email to anyone that did not order from us or contact us requesting information.  If you find yourself getting any unwanted email from us, please reply with "REMOVE" and we will remove you from our email database immediately.  We do not buy e/mailing lists nor do we sell our e/mailing lists to anyone.

Shipping Policy

All domestic orders will be shipped via Priority Mail through the US Postal service with delivery confirmation. Please be sure that your CONFIRM you address with PayPal before placing your order.

International Orders:

International orders are welcome through our site. We will only ship international orders to the CONFIRMED address on your PayPal account. If your account says that the address is UNCONFIRMED, please take the steps necessary through PayPal to confirm your address with them before ordering.

Contact Us

Email:

Technical Assistance - orders4drums@multiloops.com
(We reserve the right to use any feedback we receive on our website or in our advertising.)
Any Other Inquiries - loopjunkie@multiloops.com
 
US Mail:

MultiLoops
2404 Betsy Ross Dr
Mount Juliet, TN 37122